Returns & Exchanges
At da Shop, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. If your order isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.